Vinted Members Voice Displeasure Regarding Sizing Changes
Members of the platform have expressed outrage following a change that caused items being listed as the wrong size.
This online marketplace has revised its measurement guidelines for women's and children's garments failing to inform all users about the change.
Digital Channels Reaction
Numerous buyers and vendors have taken to social media claiming that product pages now present a modified sizing category versus the original listing due to the recalibration.
Vinted explained the updated approach better aligns with comparable marketplaces.
It has advised users to review their products and update the measurements by hand when needed, which has left users frustrated.
Measurement Approach Updates
Before the change, the sizing featured one number and one letter, like S/8 or M/10.
The revised method features a letter and a range like S/UK 8-10.
In some cases, the size labels have been reassigned - for example a size L was formerly size 12 but currently displays as UK 16-18.
User Stories
Frankie Bridger, who produces content about larger sizing, explained the modification "makes transactions more difficult".
"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.
Another user, based in Glasgow, stated items she posted on Vinted with size 14 labels were displaying on the service as size 20–22.
"If buyers measuring 20-22 acquire them they're going to be very disappointed," she said.
Manual Updates
A different user, from Derby, said she had been left angered by the change as she had to manually change the sizes on "every single listing".
"For me this is particularly frustrating, because of my ongoing medical condition and Vinted sales have been crucial for me since losing part of my income," she said.
Marketplace Information
The service features exceeding 100 million shoppers, comprising 18 million UK members.
It has become a favored option to second-hand platforms like eBay and Depop.
This represents another occasion that an unexpected update within the service has received backlash: previously, Vinted reversed a change to its shipping options after backlash from users.
